Biyernes, Hunyo 24, 2011
how does TQM works
Total quality management, or TQM for short, is a business management policy which attempts to instill an awareness and drive toward quality in all parts of a business's operations. Total quality management is a customer centric business strategy in that its focus on quality always relates to customer satisfaction with a product or service. The aim of this system is to create long term success through a base of highly satisfied customers with loyalty to the company due to the great quality and care taken to ensure all of their needs are met up to their expectations.
Mag-subscribe sa:
I-post ang Mga Komento (Atom)
i like the strategy to manipulate the customers.
TumugonBurahin:}